Mobile App - How to Install

Modified on Fri, 3 Jul at 11:20 AM


NOTE: 
To proceed with activation, you must have received the welcome SMS or e-mail. The link contained in the message is valid for 24 hours from receipt.
If you have not yet received the SMS or E-mail, please contact your Setera technical contact or the Technical Support Service by opening a Ticket or sending an e-mail to assistenza@setera.com.

TABLE OF CONTENTS



1. Welcome SMS / E-Mail

Open the received SMS or e-mail and tap the link directly from your smartphone.



2. Download App

After clicking on the link, a web page with download instructions will open.

To download the app from the relevant marketplace (Google Play Store or Apple App Store), press the ‘1. Download’ button.

If you have already installed the app, you can go directly to step 4.




3. Installation


3a. Android (Google Play)

  • The ‘Download’ button will open the Google Play Store on the Setera OneCloud page.
  • Press ‘Install’ to download and install the app.


3b. iOS (Apple App Store)

  • The ‘Download’ button will open the App Store on the Setera OneCloud page.
  • Press ‘Get’ to download and install the app.




4. Configuration

After installation, tap again on the link in the welcome SMS or e-mail.


  • This time, press the ‘2. Configure’ button and select ‘Open’.
  • When opening the app, you will be asked for some necessary authorisations. Accept all requests to ensure that the app works properly.




5. App permissions

When you open the app, you will be asked to grant certain necessary permissions. Accept all requests to ensure the app works properly.



6. App Ready to Use

More information and user guides for the OneCloud Mobile App are available in the dedicated section Setera OneCloud - Mobile App


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article